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Shipping

 

Shipping

 

Free shipping to mainland UK on all orders. Orders are placed with and sent out by Chicago Brand UK Ltd who operate Spring Tools UK.

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For international orders there will be a charge depending on your location, this information can be found once the delivery address has been completed.

 

For orders wishing to be placed in the U.S.A or Canada please visit www.springtools.com where you can purchase from. 

 


Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.